Care for Your Investment Without Adding to Your To-Do List.

Website Care Plans and Hosting for WordPress Websites.

A laptop being maintained with website care plans.

You’ve got this brand-spanking-new website, but how do you keep it that way?

Just like you can’t ignore your bookkeeping, taxes, marketing, your progress notes or those letters you have to write to GPs, your website also requires regular care and attention to make sure it’s running quickly, efficiently and representing your business well.

But just like you don’t have to do your own books, or taxes or social media marketing, hosting and caring for your website is something Butter Digital can take off your plate and handle for you.

A Website Care Plan ensures your website is expertly hosted, backed up, protected, optimised and cared for, so you can focus on your clients (and those doctors letters…soz).

 

Websites that don’t receive regular TLC are:

     

    • $more vulnerable to hacking, risking losing your business asset and intellectual property
    • $more likely to break making for a poor experience for your visitors
    • $slower and difficult to use, impacting enquiries and sales
    • $flagged as being low-quality by Google
    • $dropped out of search engine rankings, making it harder for your clients and customers to find you

    Not only are these things a pain in the butt to fix yourself, but they can also damage your business’s reputation and longevity.

    Website Hosting – a fast & secure home for your website.

    Just like a house needs land, your website needs space online to live. That’s where hosting comes in.

    Your site will be hosted on a dedicated private server to ensure your website is secure and runs fast which helps keep people on your site longer and increases the likelihood that they will become clients or customers.

    Proactive, rather than reactive.
    A website care plan provides preventative maintenance.

    Rather than jump to panic stations when something goes wrong, or worse still, not even know your site has gone down, you can rest easy knowing your website is online, secure and operating as it should – making a great impression for your visitors.

    Laptop on table

    Website Care Plans

    Ideal for small businesses who want to protect their website and get the most out of their investment but don’t have the tech confidence or time to DIY. Or can’t swing the budget for an in-house website manager (who can?!), but want a more personal service than a big agency.

    Here’s what Butter Digital’s Care Plans Include:

    Regular Updates

    WordPress and plugins are constantly evolving and improving. A care plan will keep your website software and plugins up to date with the latest versions ensuring they’re operating as they should while taking advantage of new technology and trends.

    Security Scans

    Website attacks do happen but security scanning checks for vulnerabilities allowing us to always be on the front foot if anything malicious pops up.

    Daily Backups

    Taking daily backups of your site means in the unlikely event that your website is attacked, or you make a change that breaks something, we can quickly get your site back online with minimal downtime.

    Uptime Monitoring

    The servers that host websites do go down from time to time. Generally, it’s only for minutes while your hosting company is doing maintenance but I’ll be keeping a close eye on things to make sure it’s nothing more troubling.

    Website Optimisation

    A speedy, spam-free website is a website that is easy, appealing to use and looked on favourably by Google. So, your website’s performance will be regularly monitored and optimised to get rid of any ‘web junk’ and keep it running smoothly.

    Regular Communication

    Your investment is important to me, so each month I’ll send you a custom report to make sure you’re across everything I’ve taken care of, as well as letting you know where I see opportunities to make your website even better!

    Choose Your Plan

    Not all businesses are the same, so I’ve put together some WordPress website hosting and care plan options for you to choose from below. All prices include GST for Australian customers.

    Espresso

    $80 /month

    Save 10% when paying annually

    Perfect for small businesses or starter websites up to 8 pages.

    + Dedicated private Australian server

    + Website hosting on a fast and secure server

    + Plan includes a free SSL certificate

    +  Daily Backups

    +  WordPress Updates including important security updates

    +  Theme/Builder Updates

    +  Plugin Updates

    +  Website Optimisation to help your website run smoother and faster

    +  Security Scans

    +  Spam Filtering

    +  Monthly Performance Checks

    +  Uptime Monitoring

    +  Monthly testing of your main contact/enquiry form to make sure you never miss new enquiries

    +  Monthly custom report outlining tasks completed, and any recommendations

    BONUS: Extend your website’s functionality and performance with access to Butter Digital’s premium page builders and plugins for as long as you are on a Care Plan (valued at over $200)

    Piccolo

    $110 /month

    Save 10% when paying annually

    Ideal for small businesses or starter websites up to 8 pages who want tech support on speed dial.

    + Dedicated private Australian server

    + Website hosting on a fast and secure server

    + Plan includes a free SSL certificate

    +  Daily Backups

    +  WordPress Updates including important security updates

    +  Theme/Builder Updates

    +  Plugin Updates

    +  Website Optimisation to help your website run smoother and faster

    +  Security Scans

    +  Spam Filtering

    +  Monthly Performance Checks

    +  Uptime Monitoring

    +  Monthly testing of your main contact/enquiry form to make sure you never miss new enquiries

    +  Monthly custom report outlining tasks completed, and any recommendations

    +  30 minutes of support (does not roll over)

    BONUS: Extend your website’s functionality and performance with access to Butter Digital’s premium page builders and plugins for as long as you are on a Care Plan (valued at over $200)

    GRANDE

    $160 /month

    Save 10% when paying annually

    Perfect for eCommerce or websites with more than 8 pages*

    + Dedicated private Australian server

    + Website hosting on a fast and secure server

    + Plan includes a free SSL certificate

    +  Daily Backups

    +  WordPress Updates including important security updates

    +  Theme/Builder Updates

    +  Plugin Updates

    +  Website Optimisation to help your website run smoother and faster

    +  Security Scans

    +  Spam Filtering

    +  Monthly Performance Checks

    +  Uptime Monitoring

    +  Monthly testing of your main contact/enquiry form to make sure you never miss new enquiries

    + Monthly test purchase from your online shop

    +  Monthly custom report outlining tasks completed, and any recommendations

    +  30 minutes of support (does not roll over)

    BONUS: Extend your website’s functionality and performance with access to Butter Digital’s premium page builders and plugins for as long as you are on a Care Plan (valued at over $200)

    *A custom care plan may apply for complex eCommerce, membership and course sites

    “Nina is doing an incredible job looking after my website. I feel safe and calm knowing it’s all taken care of so I can focus on working IN my business. Many packages are so expensive and I can’t see the value. Nina’s is sooooo affordable and she also brings the personal touch. You’re not just a number with her. I just LOVE having Nina in my corner!”

    Riki Deale

    How the Care Plans Work

    (The Brass Tacks)

       

      • 5Plans are automatically billed monthly for the following month or annually so you don’t have to worry about your website not being covered.
      • 5If something goes wrong and you need your website restored from a backup, you can get in touch via a dedicated support channel and I’ll get onto investigating or restoring your site with no charge for the first hour.
      • 5If it’s taking longer than an hour to resolve, or you need your website restored from a backup more than once in a month, the hourly rate is $120 (with a minimum of 1 hour), but I will be sure to gain approval from you before proceeding.
      • 5Care Plans provide preventative maintenance, so any development, technical, hosting or malware/security issues will be outsourced at an additional cost.
      • 5While your website will be monitored 24/7, as the human behind your Care Plan, I will attend to any questions or issues within 2 business days.
      • 5If you want me to upload your blog posts, make minor design changes, edit text, add buttons etc. you might like to add on a block of hours to take care of your website laundry list.

      Website Care Plan FAQ

      Do I really need a Care Plan?

      If you have a website, the answer is Yes.

      Sadly, website hacking is common – you may have known of people who have had their website, Instagram or Facebook accounts hacked. This typically happens because security measures and regular maintenance haven’t been put in place. 

      Think of a Care Plan in the same way you regularly update your phone’s software or get your car serviced to make sure they are safe and secure.

      Can I do it myself?

      Yep, you can. All of my website design clients receive an Owners Manual* that details the weekly, monthly and annual tasks to complete to maintain their website. You just have to make sure you set yourself up with recurring reminders and actually do the maintenance tasks.

      *If you need another copy of your manual, just shout out and I’ll send one over.

      Does a Care Plan guarantee my website won’t be hacked or go down?

      While I’ll do my best to ensure that your website is protected, no site on the internet is 100% secure from any breach, malware or hack due to the nature of servers and websites.

      If something goes wrong and you need your website restored from a backup, you can get in touch and I’ll get onto investigating or restoring your site with no charge for the first hour.

      If it’s taking longer than an hour to resolve, or you need your website restored from a backup more than once in a month, the hourly rate is $120 (with a minimum of 1 hour), but I will be sure to gain approval from you before proceeding.

      Will there be any additional costs?

      If something goes wrong and you need your website restored from a backup, you can get in touch via a dedicated support channel and I’ll get onto investigating or restoring your site with no charge for the first hour.

      If it’s taking longer than an hour to resolve, or you need your website restored from a backup more than once in a month, the hourly rate is $120 (with a minimum of 1 hour), but I will be sure to gain approval from you before proceeding.

      Care Plans provide preventative maintenance, so any development, technical, hosting or malware/security issues will be outsourced at an additional cost. 

      If you want me to upload your blog posts, make minor design changes, edit text, add buttons etc. you might like to add on a block of hours to take care of your website laundry list.

      What happens if something goes wrong with my website or I break something?

      If you get stuck I’m happy to assist with any website issues or content updates on an as-needed basis at an hourly rate of $120/hour with a minimum charge of 1 hour. 

      Do you offer Care Plans to websites you didn’t build?

      Yes – I’d love to look after your website! If you have a WordPress website hosted with a reputable hosting provider*, reach out and let’s set you up!

      Depending on how long it’s been since your website has been updated and maintained, you may be required to undergo a Website Spring Clean first to get your website back into good working order. A Website Spring Clean is $550.

      *Not sure who your host is or if they’re reputable? Get in touch and we’ll do some detective work together and figure it out.

      What’s your cancellation policy?

      All plans require an initial three-month commitment, but after that, you are welcome to cancel at any time before the end of your billing cycle.

      What if I decide to not go ahead with a care plan and my site gets hacked or something breaks?

      You’re welcome to handle it yourself by reaching out to my preferred malware and blacklist removal specialists Sucuri.

      Or, if you’d like to join a Care Plan and have me take care of getting things cleaned up and you back online, I have a $550 site cleaning/set up fee.

      Please note: I only fix website hacks or issues if the site is also then added to one of my Care Plans.

      And depending on the type of hack/breach and how long the site has been compromised, SEO rankings and blacklisting issues may take weeks or even months to resolve and in some cases will require more additional work to recover from.

      Protect and Nurture your Most Important Business Asset (outside of yourself, of course!)

      Get your website maintenance and hosting off your list and get back to serving your favourite clients and customers.